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Exhibitor Resources

Welcome to the ONS Congress Exhibitor Resources Page. This is the one-stop shop for everything you need to know related to your booth investment at ONS Congress.

Exhibitor Hours

Exhibitor Hours


Tuesday, April 25, 2023

Wednesday, April 26, 2023

8:00AM - 5:00PM

Show Days

Thursday, April 27, 2023

Friday, April 28, 2023

Saturday, April 29, 2023

11:00AM - 3:00PM


Saturday, April 29, 2023

3:00PM - 10:00PM

Sunday, April 30, 2023

8:00AM - 12:00PM

Exhibitor Deadlines

Lead Retrieval Order Discounts

February 15, 2023 (extra early)

March 29, 2023 (early)

Hotel Reservations*: Deadline for rooming list submissions (block of 10+), including all name and date changes. Any cancellations or room night reductions received after Friday March 1, 2023 will be counted as a room night not picked up and could lead to less than 85% pickup of your block. 

March 1, 2023

Audio Visual Deadline

March 27, 2023

Custom Shepard Rentals Discount

March 28, 2023

Notice of Intent to use EAC

March 28, 2023

Advance Warehouse Shipping

March 28 - April 18, 2023

Hotel Reservations: Cut-off date to book housing (non-block)

March 31, 2023

Electrical Service Order

April 5, 2023

Catering Order

April 7, 2023

Standard Shepard Rentals Discount

April 6, 2023

Network and Telecommunications Services Order Form

April 11, 2023

Direct to Show Site Shipping

April 25, 2023 8:00AM

Exhibit Hall Floor Plan

Exhibit Hall Floor Plan

  • The Learning Hall is located in Halls 1-2 on the street level of the Henry B. González Convention Center.  

  • There will be two entrances to the Learning Hall used during the ONS Congress 2023. The main entrance to the hall is labeled “MAIN ENTRANCE’ located at the bottom of the floor plan leading into Hall 1. Attendees will primarily use this entrance. The second entrance is labeled “SECONDARY ENTRANCE” located on the right side of the floor plan leading into Hall 2.

  • The ONS Booth and ONS Store are located in the center of the Learning Hall and are labeled as such.

  • Presentation theaters are located on the perimeter of the Learning Hall, and are reserved for non-NCPD presentations during Learning Hall hours.

  • Patient Advocacy booths are located at the center-top of Hall 1 marked ‘PATIENT ADVOCACY PAVILION’. To qualify as a Patient Advocacy Booth your organization must provide proof of 501(c)(3) status. Patient Advocacy organizations are those that provide resources and support for patients, survivors, and care providers. Eligibility for this rate is subject to ONS approval. All companies that qualify for this rate must select space in this pavilion.

  • Hospital Nurse Recruitment booths are located in the right-hand side of Hall 2 marked ‘CAREER FAIR PAVILION’.  All companies that contract at this rate must select booth space in this pavilion.

  • The large rectangular icons indicate columns that vary in size. The small square icons are electrical floor ports.

  • Each booth square is a 10’x10’ booth and may be combined with others to form larger booths. Two booths may be combined vertically to form a 10x20, not horizontally (no end caps).

  • All aisles are 10’ wide. When combining booths, you may not cross into the 20’ cross aisles between the ONS Booth and Store.

  • ONS Congress 2023 Floorplan:

Registration & Housing

Registration & Housing Information

Please note: Maritz is the official housing provider for the ONS 48th Annual Congress. ONS has worked diligently with the hotels in San Antonio, TX to establish room blocks for attendees and exhibitors. Improper solicitation of hotel reservations from any company or housing provider other than Maritz is not approved by ONS. Reservations made by unaffiliated organizations may appear to be for lower rates; however they may be illegitimate, have unreasonable cancellation or change penalties, or be completely non-refundable. Please be aware of, and report any unauthorized solicitation to ONS.

Exhibitor badge registration and housing are integrated into one website. The primary contact for confirmed exhibitors will receive login information to register for badges and reserve hotel rooms. Once you access the website, you will be prompted to enter/search for your company name. Once you have selected the correct company name, enter your password to complete the login process. There is an option to send the password to the email we have on file if needed.

Please note, that if you are registered for a full conference badge and need to access the show floor outside of hall hours you will also need to register for an exhibit hall only badge. If you need to register for a full conference badge please use the attendee site.

If you have questions or need help accessing the website, registering, or booking housing, please e-mail

Exhibitor Service Kit

Exhibitor Service Kit

The exhibitor services kit is composed of ONS Show Management Forms, Shepard Forms, Housing and Registration information, and Utilities and Additional Services for your ordering needs. All forms are important to the success of your exhibits. The official ONS Congress 2023 exhibitor services kit is linked below.

PDF Kit Link:

Online Kit Link & Instructions:

If you are a previous exhibitor with Shepard Expo, your username is your email address & your password remains unchanged from your previous log in. If you are a new exhibitor, you will need to create an account.

Should you have any questions regarding the manual or any exhibitor services, please contact: Shepard Expo Customer Service, (404) 720-8600 or

Exhibitor Newsletters

Exhibitor Newsletters

Review Exhibitor newsletters and stay up to date with conference details.

Newsletter #1

Newsletter #2

Newsletter #3

Exhibitor Webinar

Download the 2023 Exhibitor Webinar below or view the slides here.

Passcode: 9!P3W44e



Maddie Walczak

Exhibits & Sponsorship Coordinator


Maddie is your main contact for all general participation and exhibit-related questions.

Pat Brayley

Accounts Receivable Associate


Pat is your main contact for all payment and invoice-related questions.

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